• Reputation Management

    Never Under Estimate the Power of a Good or Bad Review Online

    By Jeremy Raglin Over the last five years, I’ve seen many companies ignore booth good reviews and bad reviews for their businesses and it ultimately cost them big time. Why? The answer is simple. One review, either good or bad can make or break a business because it paints a picture in the mind of a prospective customer and causes them to think what they will about the business. Case in point: In this review, it’s obvious that the customer hated the food of the establishment that they dined at and wasn’t afraid to let other people know. What would the correct course of action be to deal with a…